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Billing
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Billing Procedures
 
Billing F.A.Q.
 
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Billing Procedures

 
Visa & Mastercard
Visa and Mastercard Internet subscriptions will be charged automatically in monthly, six month, and 12 month periods, respectively. When paying by credit card, the only charges that will appear on your monthly statement are the automatically recurring amount for your Internet subscription, plus any applicable over-hour charges (for 50 hour occasional or 200 hour casual accounts). If you wish to cancel your subscription, simply provide us with thirty days notice of your intent. Monthly charges are as follows:
 
Account Type Price Price (Including HST) Table Image (Pricegrid Title Top Corner)
Occasional* (50 Hours/Month) $9.94 $11.24  
Casual* (200 Hours/Month) $17.95 $20.29  
Standard* (Unlimited) $19.95 $22.55  
Standard (Unlimited) - Monthly $24.94 $28.19  
Standard (Unlimited) - 6 Months $99.75 $112.72  
Standard (Unlimited) - 1 Year $199.95 $225.95  
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Please note that all occasional accounts have a one-time $10 activation fee.
* These accounts are monthly, auto-renewal accounts. Signup must be accompanied by a void cheque or credit card for renewal.
 
The amount including HST will appear on your credit card statement. Any discrepancies should be brought to the attention of our Accounts Department as soon as possible.
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Direct Payments From Account (PAP)
Direct Payment from Account, or Pre-Authorized Payment plan (PAP), allows quick, easy payment of your Internet subscription automatically from your checking account. PAP subscriptions require a few weeks for set-up and approval, plus the following:
 
  1. Payment for your first term (monthly, 6 month, or 12 month), in advance.
  2. A blank cheque, with the word VOID written across it.
  3. An application form signed by the bank account holder.
 
After your initial term expires, your bank account will be automatically debited each term, unless you provide us with thirty days written notice of your intent to cancel your subscription. Monthly charges are as follows:
 
Account Type Price Price (Including HST) Table Image (Pricegrid Title Top Corner)
* (50 Hours/Month) $9.94 $11.24  
Casual* (200 Hours/Month) $17.95 $20.29  
Standard (Unlimited) $19.95 $22.55  
Standard (Unlimited) - Monthly $24.94 $28.18  
Standard (Unlimited) - 6 Months $99.75 $112.72  
Standard (Unlimited) - 1 Year $199.95 $225.95  
Table Image (Pricegrid Bottom Corner) Empty Space Empty Space Table Image (Bottom Corner)
Please note that all occasional accounts have a one-time $10 activation fee.
* These accounts are monthly, auto-renewal accounts. Signup must be accompanied by a void cheque or credit card for renewal.
 
The amount including HST will appear on your bank statement. Any discrepancies should be brought to the attention of our Accounts Department as soon as possible.
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Cash Payments
Cash payments are accepted only with Six month and Twelve month term plans. If paying cash, it is your responsibility to contact us for renewal before your account expires in order to keep the account active. Cash payment plans are as follows:
 
Account Type Price Price (Including HST) Table Image (Pricegrid Title Top Corner)
Standard (Unlimited) - 6 Months $99.75 $112.72  
Standard (Unlimited) - 1 Year $199.95 $225.95  
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Invoicing
Invoicing is available to approved companies for Six-month and Twelve-month term plans. If you wish to cancel your subscription, simply provide us with thirty days written notice of your intent. Invoicing payment plans are as follows:
 
Account Type Price Price (Including HST) Table Image (Pricegrid Title Top Corner)
Standard (Unlimited) - 6 Months $99.75 $112.72  
Standard (Unlimited) - 1 Year $199.95 $225.95  
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Billing - FAQ
 
When Will Automatic Payments Be Made?
 
  • Pre-Authorized Payment plan (PAP) accounts are debited on your renewal date each month.
  • Visa and Mastercard accounts are currently processed on or near your renewal date each month.
  • Invoices, for approved accounts, are processed on the anniversary day of sign-up.
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Who do I contact with questions about my account?

 
  • Questions specific to your account should be directed to our billing department at (519) 258-1846.
  • Our billing department can also be contacted at accounts@mnsi.net.
  • Do not call us to determine your account usage. Instead, click here for instructions.
  • Account information: To update your account information (Address, telephone, username/password, etc.), we can be reached at (519) 258-4307.
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Where can I send my payments?
 
  • Six-month and twelve-month payments (cheques only) can be mailed to:
 
Managed Network Systems Inc.
Attention: Billing Department
3363 Tecumseh Rd E
Windsor ON N8W 1H4
Canada
 
  • NOTE: When sending payments to MNSi, please be sure to include your email address to ensure correct processing.
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